Privacy Policy

This Privacy Policy explains how Yueqing Chengyu Technology Co., Ltd. ("ChengYu Tech," "we," "us," or "our") collects, uses, stores, and protects personal information when you visit https://cenyutech.com (the "Website"), contact us, request a quotation, or otherwise interact with us.

1. Information We Collect #

We may collect the following categories of information:

• Information you provide to us: such as your name, company name, email address, telephone or WhatsApp number, country or region, product requirements, quotation details, and the contents of messages or files you submit through our contact forms or by email.
• Technical and usage information: such as your IP address, browser type, device type, operating system, referring pages, pages visited, approximate location derived from your IP address, and the date and time of your visit. This information may be collected automatically through server logs, cookies, or similar technologies.
• Transaction and business information: such as order, shipping, billing, payment, and customer-service information when you conduct business with us. Please do not send payment-card information through a general contact form or ordinary email.
• Comments and uploaded content: if commenting or file-upload features are enabled, we may collect the information displayed in the relevant form, your IP address, browser user-agent information, and any content you submit.

2. How We Use Your Information #

We may use personal information to:

• respond to inquiries and quotation requests;
• communicate about products, samples, orders, shipping, and after-sales service;
• operate, maintain, secure, and improve the Website;
• understand Website usage and diagnose technical problems;
• prevent fraud, spam, abuse, and security incidents;
• maintain business, tax, and transaction records; and
• comply with applicable laws and enforce our agreements and policies.

Where required by applicable law, we rely on an appropriate legal basis, including your consent, steps taken at your request before entering into a contract, performance of a contract, compliance with a legal obligation, or our legitimate business interests.

3. Cookies and Similar Technologies #

The Website may use cookies and similar technologies to provide essential functions, remember preferences, improve performance, and understand how visitors use the Website.

If you submit a comment, you may be offered the option to save your name, email address, and website in cookies for convenience. If you access a login area, temporary and authentication cookies may be set to support login and display preferences. Cookie duration varies according to its purpose.

You can control or delete cookies through your browser settings. Disabling certain cookies may affect some Website functions. Where required, we will request consent before using non-essential cookies.

4. Embedded Content and External Links #

Pages on the Website may include embedded content or links from third-party websites, such as videos, maps, images, social-media features, or articles. When you interact with this content, the third party may collect information about you, use cookies, or monitor your interaction according to its own privacy policy. We are not responsible for the privacy practices of third-party websites.

5. How We Share Information #

We may share personal information only as reasonably necessary with:

• service providers that support website hosting, email, analytics, security, customer service, logistics, payments, or other business operations;
• professional advisers, auditors, insurers, banks, shipping providers, and business partners involved in fulfilling your request or order;
• government authorities, regulators, courts, or other parties when required by law or necessary to protect rights, safety, and security; and
• a successor or relevant party in connection with a merger, restructuring, financing, sale of assets, or similar business transaction.

Service providers are permitted to process information only for the services they provide to us and subject to appropriate obligations where required by law.

6. International Transfers #

Because we serve customers worldwide and use service providers in different locations, your information may be processed in countries or regions other than where you live. Data-protection laws in those locations may differ from those in your jurisdiction. Where required by applicable law, we use appropriate safeguards for international transfers.

7. Data Retention #

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including responding to inquiries, managing our business relationship, completing transactions, resolving disputes, maintaining security, and satisfying legal, accounting, or reporting obligations.

Retention periods vary depending on the type of information and the reason it was collected. If Website comments are enabled, approved comments and their associated metadata may be retained so that follow-up comments can be recognized and moderated.

8. Data Security #

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no internet transmission or storage system can be guaranteed to be completely secure.

9. Your Privacy Rights #

Depending on your location and applicable law, you may have the right to request access to, correction of, deletion of, or a copy of your personal information; object to or restrict certain processing; or withdraw consent where processing is based on consent.

To exercise a privacy right, contact us using the details below. We may need to verify your identity before completing a request. Some requests may be limited where we must retain information for legal, security, contractual, or other permitted purposes. You may also have the right to complain to the data-protection authority in your jurisdiction.

10. Children's Privacy #

The Website and our products are intended for business and general audiences and are not directed to children. We do not knowingly collect personal information from children in violation of applicable law. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

11. Changes to This Policy #

We may update this Privacy Policy to reflect changes in our practices, technologies, legal requirements, or services. The revised version will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.

12. Contact Us #

For questions, requests, or concerns about this Privacy Policy or our handling of personal information, contact:

Yueqing Chengyu Technology Co., Ltd.
Room 501, Xingnan Village, Hongqiao Town, Yueqing City, Zhejiang, China
Email: [email protected]
Phone/WhatsApp: +86 195 1970 0952
Website: https://cenyutech.com